Has some questions, doubts or issues? Check all your probable questions, thoughtfully answered.
SANSA® uses natural gemstones such as rubies, emeralds, sapphires. We also use synthetic gemstones in various colours. Wherever, a synthetic stone is used, it is clearly mentioned in the product description. Please read the product description for all details. Should you have further queries on the product, you may reach out to our customer service team.
Jewellery is made and sold more than once.
Yes, if you express your interest in the product, we will inform you, as soon as it is available next.
A certificate is provided on request. for diamond and gemstone jewellery, for a fee.
The jewellery is packed effectively and fully insured. We work with established cou-rier services like DTDC and BlueDart.
Shipping and insurance is extra.
Delivery time is 2-3 weeks.
Currently, we take orders for delivery only in India.
We have a 10 day money back policy, provided the jewellery in original
condition. Once the jewellery is received by SANSA®, it will be checked and
refund will be processed accordingly.Shipping for returns has to be borne by the customer. The shipping cost would be deducted from the shipping fee
to be processed
Our flagship store is located in Hyderabad. If the jewellery is brought to the store in person, polishing and repair services will be provided for a fee.
SANSA® uses natural gemstones such as rubies, emeralds, sapphires. We also use synthetic gemstones in various colours. Wherever, a synthetic stone is used, it is clearly mentioned in the product description. Please read the product description for all details. Should you have further queries on the product, you may reach out to our customer service team.
Jewellery is made and sold more than once.
Yes, if you express your interest in the product, we will inform you, as soon as it is available next.
A certificate is provided on request. for diamond and gemstone jewellery, for a fee.
The jewellery is packed effectively and fully insured. We work with established cou-rier services like DTDC and BlueDart.
Shipping and insurance is extra.
Delivery time is 2-3 weeks.
Currently, we take orders for delivery only in India.
We have a 10 day money back policy, provided the jewellery in original
condition. Once the jewellery is received by SANSA®, it will be checked and
refund will be processed accordingly.Shipping for returns has to be borne by the customer. The shipping cost would be deducted from the shipping fee
to be processed
Our flagship store is located in Hyderabad. If the jewellery is brought to the store in person, polishing and repair services will be provided for a fee.
