Product Disclaimer

At SANSA, every creation is thoughtfully handcrafted using precious metals, diamonds and gemstones. While we strive to present each piece as accurately as possible, certain natural and handcrafted characteristics make every creation uniquely its own.

Product Information

We make every effort to ensure that product descriptions, specifications and pricing are accurate at the time of publication. However, occasional updates, typographical errors or changes may occur. If you require further information about a product before placing your order, our Client Services team will be happy to assist you.

Handcrafted by Nature

Every SANSA creation is individually handcrafted by skilled artisans. As a result, slight variations in finish, polishing, stone placement, engraving or surface texture are a natural part of the making process and reflect the individuality of each piece. These characteristics are not considered manufacturing defects.

Photography & Product Representation

We endeavour to represent our jewellery as faithfully as possible. However, colours, finishes and proportions may appear slightly different depending on your screen settings, lighting conditions and photography. Lifestyle imagery is intended for presentation purposes only, and any props or accessories shown are not included unless specifically stated.

Precious Metals, Diamonds & Gemstones

The weight, dimensions and appearance of handcrafted jewellery are approximate and may vary slightly between individual pieces.

Natural gemstones possess unique characteristics such as variations in colour, inclusions and shape, making every stone one of a kind. Similarly, both natural and laboratory-grown diamonds have individual characteristics that influence their brilliance and appearance.

Where laboratory-grown diamonds are used, this will always be clearly identified within the product description.

Product Availability

All SANSA creations are subject to availability. As many of our pieces are handcrafted or made in limited quantities, availability may change without prior notice. We reserve the right to update, modify or discontinue products as our collections evolve.

Bespoke Creations

Every bespoke creation is individually designed and handcrafted to your specifications. While we work closely with you throughout the design process, slight variations between concept sketches, CAD renderings and the finished piece are a natural result of handcrafted production and contribute to the uniqueness of every bespoke creation.

Our Promise

Every SANSA creation is made with exceptional care, craftsmanship and attention to detail. The natural variations found in handcrafted jewellery are a reflection of its authenticity—making every piece as individual as the person who wears it.