Privacy Policy

Our Commitment

At SANSA, your privacy is as important to us as the craftsmanship behind every piece we create. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a purchase or interact with us.

Information We Collect

We may collect your contact details, billing and shipping information, purchase history, account details, bespoke service requests, customer support information and limited technical information such as IP address, browser type and website usage.

How We Use Your Information

We use your information to fulfil orders, provide customer support, manage warranties and repairs, personalise bespoke services, improve our website, communicate with you, send marketing with your consent and comply with legal obligations.

Cookies

We use cookies to improve website functionality, remember preferences and analyse website performance.

Sharing Information

We never sell your personal information. We only share it with trusted service providers, payment partners, logistics providers and where required by law.

Data Security

We implement reasonable technical and organisational safeguards to protect your information.

Data Retention

We retain information only as long as necessary for business and legal purposes.

Your Rights

You may request access, correction, deletion or withdrawal of marketing consent, subject to applicable law.

Marketing Communications

You can opt in or unsubscribe from marketing communications at any time.

Third - Party Links

Third-party websites linked from our website are governed by their own privacy policies.

Children's Privacy

Our website is not intended for children.

Policy Updates

We may revise this policy periodically.

Contact Us

SANSA Jewellery
Email: info@sansajewellery.com

Phone: +91 98480 59500